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Cancelation Policy

Life happens — we get it! At Kynovia, we do our best to keep things fair for everyone. Here’s how our cancellation and refund policy works.

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Standard Cancellation Window

If you cancel by 12:00 PM (Central Time), at least 7 days before your scheduled service begins, you will receive a 100% full refund of all paid services.

Late Cancellation

If you cancel after 12:00 PM (Central Time), less than 7 days before your service begins, the following refund structure applies:

  • A 50% refund will be issued for the first 7 calendar days of the cancelled service, starting from the date you submit your cancellation request.

  • A 100% refund will be issued for any additional days beyond the first 7 cancelled days.

How to Cancel

All cancellation requests must be submitted in writing via email to: KynoviaK9@gmail.com
The date and time your request is received will determine your refund eligibility.

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